When you opt-in for our A2P text messaging services, we may collect the following types of personal information:
Contact Information: Your mobile phone number.
User Preferences: Any preferences or settings you choose to provide for customization of your text messaging experience.
Transactional Information: Information related to your interactions with our A2P text messaging services, including the content of messages sent and received.
Before sending A2P text messages, we will obtain your opt-in consent. We offer multiple mechanisms for gaining your opt-in consent:
Online Forms: You may opt-in through our website by completing an online form with your mobile phone number and consent.
Phone or In-Person: if you engage with us via phone or in-person, our representatives may request your consent verbally and record it accordingly.
We use the information we collect for the following purposes:
A2P Text Messaging: To send you A2P text messages for transactional, informational, and marketing purposes as per your opt-in preferences.
Service Improvement: To enhance and improve the quality of our A2P text messaging services.
Customer Support: To provide customer support and respond to your inquiries.
We may disclose your personal information to third parties in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in delivering A2P text messaging services.
Legal Compliance: We may disclose your information as required by law, such as in response to a court order or legal process.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Please be aware that no method of transmission over the internet or electronic storage is entirely secure.
You have the right to opt-out of receiving A2P text messages at any time. To do so, you may:
Reply “STOP” to any text message from us. This will automatically opt you out of further messages.
Contact Us at [email protected] to request to be removed from our A2P text messaging list.